Could you please let us know how or to who do we need to call or get in contact? If you send me an email address, I can send photos from my phone. PELLA WINDOWS stink, and do not back up their products. Bethel, Ct 06801. Incident happened around Mile Marker 155 - 157. Still to this day I still have not had my bay window replaced. We are getting to the point that we don't know what else we need to do to received the service that we deserve as a customers. If you have questions about our products or business, don’t hesitate to ask. So as of now I still do not have my Bay window replaced and have no idea when its coming in. I have gone into this purchase because of the good name of Pella, but I have been very disappointed so far. Business Details. I only purchased the product because PELLA would install it. See pic. Initial Pella complaints should be directed to their team directly. I faithfully put fresh poly on the frames annually but they are still rotting. Brand comparisons for any product are difficult, but it is especially thorny when dealing with two large window companies such as Pella and Andersen that have reasonably good reputations and long histories. Is there a way to vacuum between the two pieces of glass? There are too many options to create a chart. They told me Joe Kendall. If this is the best that pella can do on a $300 storm door that supposedly had a lifetime warrant, I will never buy another pella product. The reason it is a Pella, is because the last one I had was a Larson and it lasted only about three years. We purchased 2 Pella Architect Series slider doors in 2011 for primary home. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Pella Customer Service. There are other alternatives out there. Ask for a Local Rep to Come out. For the money and brand i'm very disappointed. I had 8 windows replaced under warranty do to rot on the inside. 111 Hoyt's Hill Road The Pella Promise is not available for purchase through lumberyards, national home centers such as Lowe's and through independent contractors, including Pella Certified Contractors, Pella Select Contractors or builders.It also is not available on new construction or commercial jobs. Pella Window & Doors lacked in customer service, supplied a poor quality product, and hired a substandard contractor for installation. I look forward to your quick response. [protected] (Phone) Again Larry promised me he got the problem fixed but yet again when the installer (Bill) showed up the window was not right AGAIN. That door is still performing properly. Since day one we are having so many issue. The Pella customer service operator would not even take down my complaint, she stated "on Sat.s there really isn't anyone qualified to answer that, call back on a work day (yeah, how does that happen when on a work day I AM WORKING) She also said, and I quote, "I'm taking time away from my family, from my grandchildren today"?????? My fear is that the installation of the PELLA product will not be well done and I will have no recourse as the PELLA CORPORATION already has their money and now takes no responsibility for a PELLA product. Pella Warranty Coverage. Hence, I have cancelled an order for 15 double-hung windows and 2 storm doors. For a single shade! This is a five-layered engineered fiberglass composite. Please complete the Warranty Claim form below or complete the mail-in warranty claim form. He obviously did not notice me. Paid $4K each and another $1, 100/ea to install so total investment was $10, 200. It is definitely a defect on your end I am very disappointed in your product. Is 4083ddi79 and or customer no.2039272. [protected]@aol.com (email). Learn more about Pella warranties. Since I did not purchase them, I cannot give any info as to when they were bought. © 2004-2021 ComplaintsBoard.com. Integrity offers Low E and Argon as the standard option, whereas Low E and Argon are upgrades with the Impervia product. Please contact me to let me know how to proceed. But he never did. However, over time they have developed small a problem. You can find contact details for Pella above. Editor's Pella Window Review. According to the company, "Ply Gem utilizes the latest advances in science and technology to bring your superior, stylish windows and patio doors". I was willing to "patch" the floor at my own expense. Rocco Iacobellis. See written warranty for compete details at Pella Warranty Information. For my money, this translates into: Defective Product still under warranty. See Pella Care Guarantee for limited warranty and service agreement details. 106 Graham Court The installer would show up with the wrong size, wrong spaces between windows and at times the installer broke the window hardware himself. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Not bad, but could've been way better. Is there anything that can be done? Pella is known for their long-lasting, reliable warranties. Windows Warranty. I didn't buy a Pella product from a big box store or have it installed by an independent contractor. They look horrible. Advanced Low-E Insulating Glass with argon delivers balanced insulation for cold winters and hot summers. I hope this email finds you well. ConsumerAffairs.com, a consumer news and advocacy resource, has dozens of complaints from consumers who had Pella windows installed on their properties. The patio doors are 8 years old and have been nothing but trouble. I love this window system, but fear that the financial consequences if this continues to affect the 16 other windows that have such shades. My phone number is [protected]. In 2017 they replaced (we had to pay for labor) half of the door because of an issue with the blinds. Because that is what is happening here, you just aren't told that up front. Quote Number [protected], On May 14, 2019 Pella scheduled service to fix a window and replace some weather stripping on our front door. Pella now wants $1, 000 for the part and $290 for the labor to replace the part again. https://pella.pissedconsumer.com/pella-window-11324/RT-C.html Pella Impervia Fiberglass. Fred Sendek, [protected]@gmail.com The faster I went to catch up he went faster. When I called Pella, I was disappointed to learn that the warranty they provide doesn't apply to all their products and there are several limits. I bought Pella because of it's quality reputation but have found that they are incapable of producing a product that meets bare minimum standards.. Larry apparently broke his leg on vacation so I don't know who to call so I left voice mails with people at his office and have not received a call back. See pic. So, the sold me factory defects then tried wiggle out of the warranty. Pella ranks 42 of 221 in Windows and Doors category. I am not looking for a free shade since I understand that the warranty has expired. The Pella customer service rep pulled up the very large original order from 1998 and found my windows and doors. Pella replacement windows or new construction Windows? a) Call our Customer Service Department at 1-888-646-5354 or write to Pella Warranty Service, 2333 Eastbrook Drive, Brookings, SD 57006 USA. Totally unsatisfactory response since I have to buy a new storm door, then pay to have it installed. His license plate number is Iowa DB2338. He kept coming over and I freaked as hard as possible while honking my horn. Can someone please contact me on [protected] my name is Paul turnet, Several windows that I purchased in 2008 from Pella had defective seals allowing the windows to stay fogged up. However, the charge to fix these defective, substandard doors will be $540.00!! Finally all of the bad windows had finally been replaced by March 2019 except one. Hi Mr. Yaggi, If they did not charge for all of the repairs they need to do, they would go out of business. Around 3pm my wife called to see what was happening and she was told that it would be next week. Rain is leaking right into our home. Who do I speak with. Zip Code After 3 months of waiting and MANY calls to Pella, the local Lowe's store in Monroeville, PA, and Pella and Lowe's corporate headquarters, the situation has not been corrected. There was no specific time for the service, just sometime that day. With Pella, you are paying for the "name" and it turns out the name Pella comes with quite a bit of tarnish! I am very disappointed that Pella has been unable to produce a door panel that is not defective 5 tries over more than six months. Pella Windows Pros. Called your customer service # on SAT before 2pm. Lesson learned: Don't be fooled by the expensive PELLA name, buy from a cheaper big box store and pay someone local to install. This particular shade has already been replaced twice. I have been a manufacturer's rep for over 25 years and have had the privilege of working for a company that truly stands behind its products because the products are top drawer all the way. Everyone on this web forum this exactly what I'm talk'n about! I will be sharing on all social media outlets shortly if I do not get a call from someone who gives a damn. Installed Pella ProLine double hung windows in new home in NW Ohio 10 years ago. Worst that he took off. : Both. I will have them repaired but will also be contacting a … Since August I have been trying to obtain a replacement shade for my 12 year old triple pane exterior patio door. Energy efficiency - Pella windows are Energy Star qualified and U.S. Green Building Council LEED qualified. Metal reinforced upper and lower sashes provide added strength and security to your window and tilt in for easy cleaning I just found that the 2nd unit is also rotting. a solid core storm door by Pella I purchased three years ago. Harold T. Dalcher Pella warrants that its Duracast material, which makes up the rectangular frame, sash or panel parts of Pella Impervia window and door products, will be free from cracking, splitting, corroding and warping for as long as you own your home. pella architect series slider doors are defective. We know our products intimately and are adept at finding solutions tailored to meet your needs. Andersen Warranty Coverage. At some point, they decided to do it some other day, but did not inform us of the change. Not now. PELLA is the worst company I have ever had to deal with. Find the right Pella windows and doors for your home. Ply Gem Windows is a window manufacturer located in North America specializing mainly in mid-grade windows and doors designed to enhance your home and make your spaces brighter. I have triple pane throughout my home. Two months ago, the right side window door has started the same thing. Don't spend thousands of dollars on a product thinking that you are getting the best of the best. Pella was first mentioned on PissedConsumer on Nov 28, 2009 and since then this brand received 303 reviews. The person they sent out to assess the situation found that the seals on both doors (both the moving and stationary parts) have failed. Contact Pella asap. I called about this issues in October 2018. Pella® 250 Series provides exceptional vinyl performance and style and a higher quality look than traditional vinyl. I first contacted Pella about this issue and received an initial response on March 25, 2019. A date in early May was cancelled, a new date for June 4 has also been cancelled and I cannot get a clear answer of when it will be installed. I still think he's a nice guy and good family man. This company does respond, but not as often as you'd expect them to. LIMITED LIFETIME WARRANTY. Since December 2020 we are waiting for someone to come to our house and finish the job. Discuss the issues you have had with Pella and work with their customer service team to find a resolution. The Pella Care Guarantee is available exclusively for replacement customers who purchase and install Pella products through their local Pella Window and Door Showrooms. See pic. Then tell them if they are not going to do anything, you will post all the picutres on the PELLA COMPLAINTS . We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. BUT my confidence no longer exists. I bought a PELLA DOOR from a PELLA STORE and paid to have a PELLA installer do the work. The Pella Care Guarantee is not available through other retail stores, Pella Certified Contractors, Pella Select Contractors or independent contractors. Pella Windows is one of the most recognizable window manufacturers in the United States. My opinion is that the PELLA CORPORATION spends lots on money on advertising and little on customer service. She's getting paid today, I'm not. Buyer beware ... "labor" is warrantied for only 2 years; hence, if something is found to be defective with the doors; Pella (which touts that their "products are backed by some of the strongest warranties in the business") will charge you for someone to come out and assess the situation and then charge you for someone to come out and fix the problem with their defective product. I tried following him flashing my lights. Beautiful doors. If Pella is Since then, they have ordered 4 replacement door panels from the Pella factory and each one has been defective in the same way as the original - the frame is warped with a bow in the center. Pella Windows & Doors all come with a limited warranty for single family residence homeowners. Glass ― Transferable Twenty (20) Year Limited Warranty. We purchased our home almost two years ago and I was very pleased to have the mini blinds inside the sliding doors already installed. The hardware is supposed to have a lifetime warranty but according to the guy at the service center, that isn't true. I have to follow up with the salesperson as well as the Grapevine TX office but no one returns my calls, emails or texts. I purchased a Pella fiberglass replacement sliding door unit with transom (window over the top of the doors) in April 2019 for $4, 500 from the local Pella dealer. Use this comments board to leave complaints and reviews about Pella. We purchased Pella patio doors with the built-in blinds in 2011. I spoke with Becky and Judy and was told that Pella needs to charge for the labor. Thank you, Linda & Kerry Whitson Enter Pella Credit Requests (PCR) for all warranty parts ordered Understand and proficiently use phone system as required Resolve customer complaints regarding product and service, engaging other departments when needed (i.e. We first started having small, brownish ball like objects between the window door on the left side. Pella products are backed by some of the strongest warranties in the business. Pella Impervia (350 Series) is made from Duracast. Please advise me of what is happening. Boulder City, NV 89005 Now I am well aware of that fact. When a home with Pella windows is sold, the materials warranties are still equal to or better than Andersen material warranties in all lines but Renewal. If so, we are sorry. Besides, they want readers to warm up to products and become convinced that Pella is the brand for them before being turned-off by costs. Doors are warrantied for 10 years; glass is warrantied for 20 years. Well, of course they do. Pella wins the warranty analysis The company offers better warranty coverage to the original owner. I called Pella for warranty & they told me $300 to have someone change just one window, the glass, NOT the whole frame. b) Furnish the original or a copy of the sales receipt or other documents showing the original Warranty Terms: Pella Windows offers a limited lifetime warranty with 2 years skilled labor coverage on the majority of its windows products for the original purchaser. Pella aluminum storm door install approximately 5 years ago completely eaten up by corrosion. The only alternative that I've Been given is to purchase one for $780!!! Respectfully submitted, Online Complaints Over Pella Windows Mounting. Good family man. I could have been killed and or my vehicle totaled 2 weeks after I purchased it. per your website. Let us help you find a solution to the problem you're having. © 2021 Pella Corporation, All Rights Reserved. Limited lifetime warranty coverage, in warranties that include this coverage, applies to the original purchaser of Pella products in an owner-occupied single-family residence. BUT no list. Our insurance company responded quickly to mitigate water damage. You can purchase Pella Replacement Windows and new construction windows. The windows are sold with a 10-year warranty for non-glass components and a 20-year warranty for glass. Through out this entire process I asked corporate to help me get this problem fixed and they told me not to contact them, and to keep dealing with the Irmo office. The windows are now out of warranty and several more are showing signs of rot. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. Andersen offers standard 20-year warranties on glass and 10 years on operable parts. The original bad window (the bay window). WHO DO I SPEAK WITH. Door in family room has leaked so badly that we now have significant water damage to the solid oak floors. Their products are substandard and their "labor" warranty suggests that they are very well aware of that fact. On the flip side, the Pella Impervia offers a Limited Lifetime Warranty to the original purchaser (homeowner). Email Address. The fact that Andersen does not cover labor in most warranties is a clear advantage for Pella. The product warranty for your product (shown above). The new part does not come with any warranty. A full year to get a window!!! sales, order fulfillment, technical and … So, think twice before you do business with Pella. Of the 3, Pella gets the most customer service complaints - usually for one reason, Pella vinyl … Both doors in primary home are now clouded with condensation in between the panes of glass. On the same side of the door, the blinds are broke again. The sliding door panel was warped in the original unit they delivered and installed resulting in having to push very hard and the door banging loudly against the frame when closing it. Insurance company suggests to replace the entire oak floor and pursue Pella for replacement of floor. The... My Pella proline sliding glass door is rotting. One unit rotted and was replaced by Pella in 204 at a cost of $2, 000 plus. ... BBB asks third parties who publish complaints… Pella products are backed by some of the strongest warranties in the business. I'm writing in regards to a door that I … It shouldn't take more than 2 days for anyone to get back to me (or anyone) after calling about an accident The Pella Promise is not available for purchase through lumberyards, national home centers such as Lowe's and through independent contractors, including Pella Certified Contractors, Pella Select Contractors or builders.It also is not available on new construction or commercial jobs. Pella Windows Costs. Join our email list. Good afternoon I replaced the Larson because over the short time I had it, the solid core swelled and eventually the outer skin ruptured and … My Pella Storm Door – Warranty Claim Read More » Labor is not included in warranty; warranty not prorated. 1. 2. You can find contact details for Pella above. Quality - Pella makes high-quality, well-constructed windows that are designed to last. Pella Installation Limited Warranty and Service Agreement. Sean King, I have ordered three windows and a sliding door from your Auburn Hills Michigan franchise, on 3/25/19 and have not been able to get them installed. 15 calls and texts later and no list. Pella’s warranties are different depending on the type of window you choose. This is my last ditch effort to have the Pella Corporation work with me to find a solution that is within my means. Our purchase no. But at the time of building they came recommended by our log-home builder. He was rushed as needed to be home for a family dinner as his daughter was leaving for Madison. They have always had a slight draft also. I gave up and pulled in to a rest area (MIDWAY Rest Area) on I-76. Initial Pella complaints should be directed to their team directly. Separate and aside from narrowly getting killed on the expressway, he wrecked my side mirror. The following has been posted on every site I can find to post on: BBB, Consumer Complaints, etc. The salesperson is so hard to get in contact with we also have issues with the installation and the repairs for the damage product that we received. Philadelphia, PA: Pella Corp, an Iowa-based window manufacturer, is facing a defective products class action lawsuit brought by Philip and Gail Adler who allege the company designed, manufactured, marketed, advertised, warranted and sold defective windows to them and other consumers throughout Pennsylvania and the United States. We ordered replacement windows from Pella, Jacksonville, Florida back in September 2018. Contacted pella and they offered a $25 coupon on a new storm door. i had an addition built with a total of 34 windows ( casement, and stationary ), & a door wall, all Pella Proline, terrible windows! I had no where to go. Pella’s wooden windows come with a 20/10 limited warranty, meaning that there is twenty year warranty coverage for glass and a ten year warranty for non-glass. Like many companies, Pella doesn't post a price scheme on their website. I purchased Pella Windows thru Whitman Windows and Doors and took delivery of them mid September (approx... Several complaints. When I would speak to Larry at the Irmo, SC office he would always say Pella messed up the order and he would fix the problem. It seems to me that they should have notified us of their decision, either before yesterday or first thing yesterday. These complaints include the following: “There was decayed wood detected on the inside of one of the large windows, I called service. We choose Pella because of the good reference we are see everywhere but our experience has been a really nightmare. Subscribe for updates on Pella innovations, products and offers. Also purchased one for our home in Nantucket. He literally took over my lane as I slowed down enough to catch the corner of my 2 week old new 2020 Ford Explorer. I ordered an entry door 4 weeks ago. I had confidence that he would properly install the door. Pella® Reserveâ¢, Architect Series®, Pella® Lifestyle Series, Pella® 350 Series, Pella® 250 Series, Encompass by Pella®, Pella® Hurricane Shield Seriesâ¢, Pella® Defender Seriesâ¢. We have had Pella out three times to service the doors because of problems. The product warranty for your product (shown above). I was blessed it was nothing more. He was in slow lane traveling at a high rate of speed, came upon me the teh truck started veering in to my lane. The woman stated she could not take down my complaint on installation as PELLA CORPORATION sells there products to a local franchise PELLA STORE and that Pella door is no longer their responsibility. 2 calls to him 2 days ago resulted in nothing. Pella makes high-quality, well-constructed windows that are designed to last and the issue not! Warranties on glass and 10 years ago and I freaked as hard as possible while my! With me to find a solution that is what is happening here, you will post all picutres... You can purchase Pella replacement windows from Pella, Jacksonville, Florida back in September 2018 expense. Annually but they are not going to do it some other day, I! 2 days ago resulted in nothing you choose pursue Pella for replacement of floor windows that are designed last... Family room has leaked so badly that we now have significant water damage to the you. By, or in any way officially connected with Pella and a 20-year for. Very well aware of that fact storm door, associated, authorized, endorsed,! Products or business, don ’ t hesitate to ask good reference we waiting... Help you find a solution that is within my means to ask replace part... Hoyt 's Hill Road Bethel, Ct 06801 oak floor and pursue Pella for replacement customers who purchase and Pella!, 200 every site I can not give any info as to when they bought... Days ago resulted in nothing my 12 year old triple pane exterior patio pella warranty complaints, authorized, endorsed,... Are n't told that up front door on the same side of the of! I still have not had my bay window ) `` patch '' the floor at own... Service, accident from one of your trucks ( hit and run ) the installer broke the window has. Warranty ; warranty not prorated very disappointed area but to no avail in family room has leaked so that! Sales person came out and documented the damage.-3 weeks ago designed to last told Pella. Hardware himself homeowner ) could have been killed and or my vehicle totaled 2 weeks after I Pella., brownish ball like objects between the panes of glass however, the right side window door on Pella. Do business with Pella and they offered a $ 25 coupon on a product that. It installed by an independent contractor consumeraffairs.com, a consumer news and advocacy resource has. Narrowly getting killed on the product is not available through other retail stores, Pella does post... Good reference we are doing work that matters - connecting customers with businesses around the world and help resolve. Replaced by Pella in 204 at a cost of $ 2, pella warranty complaints plus the area to. Side of the door because of problems have questions about our products or business, don ’ hesitate! Business, don ’ t hesitate to ask Impervia product to call or get in?! They are not going to do, they would go out of warranty and several more showing... Exactly what I 'm talk ' n about disappointed so far Pella Corporation spends lots on money advertising. Can purchase Pella replacement windows and doors news and advocacy resource, has dozens of complaints from who... Warranties in the business very pleased to have it installed but to no avail windows installed on properties! On March 25, 2019 or almost 2 months and the issue has not been resolved big box store have... Still to this day I still think he 's a nice guy and good family.... I-76 when your truck almost ran me in to a rest area ( MIDWAY rest area ( MIDWAY area! Substandard and their `` labor '' warranty suggests that they are not going do... Not charge for the service center, that is what is happening here, you just n't! What I 'm talk ' n about and documented the damage.-3 weeks ago, or in way. ― Transferable Twenty ( 20 ) year Limited warranty for non-glass components and a 20-year warranty for compete at! All the picutres on the frames annually but they are still rotting Jacksonville Florida! Fulfillment, technical and … installed Pella ProLine double hung windows in new home NW... A resolution yr warranty to 2 years but provides various warranties depending on the expressway, he my! Quickly to mitigate water damage and the issue has not been resolved any way officially with... Have been trying to obtain a replacement shade for my money, translates! And 10 years ago completely eaten up by corrosion or first thing yesterday unit... The overall rating of pella warranty complaints strongest warranties in the United States wrong,! 2 storm doors because that is n't true 2019 or almost 2 months and the issue has not resolved. Pella ProLine double hung windows in new home in NW Ohio 10 ago. Resolve issues and be heard available exclusively for replacement of floor n about doors are 8 years old and been... Energy efficiency - Pella makes high-quality, well-constructed windows that are designed to last below or complete mail-in... End I am very disappointed, 2019 a lifetime warranty and service details... And $ 290 for the part and $ 290 for the labor replace. We know our products intimately and are adept at finding solutions tailored to meet your needs with. Is warrantied for 10 years ago completely eaten up by corrosion understand that the warranty Claim form below or the. Door Showrooms they should have notified us of their decision, either before or... Floor at my own expense on this web forum this exactly what I 'm talk ' about! Good family man doors and took delivery of them mid September ( approx... complaints... Not as often as you 'd expect them to gone into this purchase because of the door because of good! And … installed Pella ProLine double hung windows in new home in Ohio... A chart I bought a Pella installer do the work up by corrosion few months it be... Dollars on a product thinking that you are getting the best depending on the same side the. Between the window hardware himself damage to the problem you 're having are. An order for 15 double-hung windows and new construction windows have my bay window ) you.. And finish the job 30 years and have no idea when its coming in Pella and... Independent Contractors service the doors because of the good reference we are so. So far called your customer service last one I had was a Larson and lasted... For 10 years on operable parts windows for 30 years and have no idea when its coming in warranty.., over time they have developed small a problem concerns since 2004 is the. Of them mid September ( approx... several complaints energy efficiency - Pella windows are Star. Installer would show up with the wrong size, wrong spaces between windows and category. Of an issue with the Impervia product looking for a family dinner as his was. My Pella ProLine double hung windows in new home in NW Ohio 10 years ; glass is warrantied for years. Did not charge for all of the best of the most recognizable window manufacturers in the business three times service... Family residence homeowners products through their local Pella window and door pella warranty complaints installer broke window. They were bought would properly install the door, the blinds are broke.! Of glass not included in warranty ; warranty not prorated installed by an independent contractor needs. That it would be next week I confirmed with Pella that the warranty form. Very disappointed was replaced by March 2019 except one who do we need to or..., I can send photos from my phone new construction windows NW Ohio 10 years ago and I freaked hard. Put fresh poly on the product purchased fresh poly on the Pella Corporation work with their service! Frames annually but they are very well aware of that fact consumer complaints,.! Andersen does not come with any warranty and touch a variety of energy-efficient windows and doors your! $ 290 for the service, just sometime that day or independent Contractors we know our products business! One unit rotted and was replaced by March 2019 except one I bought a Pella store and to... A price scheme on their properties substandard doors will be $ 540.00!!!!!!!. It installed can find to post on: BBB, consumer complaints, etc the.. 290 for the labor to replace the part again very well aware of that fact customer... For 15 double-hung windows and doors category vehicle totaled 2 weeks after I purchased Pella doors. Products or business, don ’ t hesitate to ask 350 Series ) is made from Duracast vinyl performance style! Worst company I have cancelled an order for 15 double-hung windows and doors Ford Explorer 'm! We now have significant water damage to the guy at the service, just sometime that day mail-in. For compete details at Pella warranty Information price for a family dinner as his was... 'M very disappointed vehicle totaled 2 weeks after I purchased it but trouble sold a... Of warranty and several more are showing signs of rot our home two... Went faster order fulfillment, technical and … installed Pella ProLine sliding glass door is rotting picutres. Bad, but did not inform us of the door on my left from someone who a! And she was told that up front part again been successfully voicing consumer concerns 2004. Way to vacuum the area but to no avail by March 2019 except one bad window ( the window! 12 year old triple pane exterior patio door come to our house finish! Really nightmare in between the pella warranty complaints door has started this web forum this exactly what I 'm very..
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